Reach a real person by email.
There are no accounts, ticket portals, or chatbots. Pick a channel below and it opens a pre-filled, tagged email so it reaches the right person. Fill in the blanks and send.
Channels
- App support
App questions, setup help, feature ideas, and problems on this website.
Open a support email- Privacy & legal
Privacy questions, data requests, license questions, and legal notices.
Open a legal email- Security
Vulnerability reports and abuse. For coordinated disclosure, follow security.txt. Read first.
Open a security email- Business & press
Press and media, partnership questions, and anything that is not support, legal, or security.
Open a business email
Response expectations
This is a small, independent lab, not a support desk. Expect a reply within a few business days. Security reports are read first. Include your app version, device, and clear steps so the first reply can actually help.
What not to send
Never send passwords, pen unlock codes, or recovery keys. Do not send your notes or their contents. Nibhaus keeps your data on your device, so we cannot see it and cannot recover it for you. Send only what a reply needs.
Inside the app, Nibhaus can compose a feedback email for you, with optional device information you review before it sends. Nothing leaves your device automatically.